Skip Hire experts, TopSkips.com, have been accredited the coveted International Quality Standard (ISO9001:2000) for its provision of high quality skip hire services to domestic and commercial customers across the UK and Ireland.
ISO 9001:2000 is an international standard that outlines requirements for an organization’s Quality Management System (“QMS”). It indicates that a supplier has established a systematic approach to quality management.
Mark Attwood, TopSkips founder and Managing Director is thrilled with the achievement. “This international standard substantiates our position as the foremost skip hire service in the UK. It is a testament to the hard work and dedication of all our staff; all of whom see quality and customer satisfaction as an integral part of out day-today operations.
“We’ve known for a couple of years that over 88% of our customers, which include tens of thousands of domestic skip hirers as well as hundreds of national and international contractors needing multiple skips in multiple areas, have described our service as “Excellent” or above in response to a questionnaire, but achieving ISO 9001 is a very nice pat on the back as well as giving prospective customers even more confidence that they are dealing with a top quality company”
TopSkips.com was established by husband and wife team Mark and Katy Attwood in Manchester in 2003 as the world’s first fully online skip hire service. In 2005-6 the company grew by 659%. It also publishes a national trade magazine for the skip hire industry called “The Skip” which has seen them appear on numerous BBC TV and Radio stations as skip hire industry experts.
The ISO 9001 accreditation comes on the back of a raft of industry-first innovations, such as:
- TopSkipsTV – online streaming video demonstrations of skips in action to help people get the right skip sizes more easily
- Skip Hire Blog – the world’s first blog dedicated to skip hire and waste management (you’re reading this article on the blog)
- LivePerson chat help – the first skip hire service to offer live chat help to people online
- The only skip hire website to be verified for online security daily by Hackersafe and Safebuy
The company will also soon be the very first skip hire service where people can book and pay for their skip hire online using Google’s new Checkout service – and if they do, they’ll get an additional £10 off the cost.
Media enquiries contact:
TopSkips Media & Public Relations
Tel: 0161 482 6200
May 21, 2007 at 2:38 pm | Topskips.com | No comment
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TopSkips.com, PAL Hire T/as Topskips.com Head Office Address: Metropolitan House, Station Road, Cheadle Hulme, Stockport, Cheshire, SK8 7GA, UK.