We had to share this with the world ... our inimitable Head of Customer services at Topskips.com, Louise Malpas, corpsing on her rehearsal for our corporate video. It made us laugh...plus it's nice for any of the thousands of customers she's dealt with to see what she really looks like (although I think she wishes she'd put some make-up on that day :-). Did I mention that she's also my sister-in-law and will kill me when she sees this





